We can trigger an AGI if an agent attends a call in Queue.Is it possible to trigger an AGI when an agent rings in a Queue?
You can do agi on
1) before call other party - using AGI command
2) answer call before bridge - using M in dial command
No, not posible start agi on ringing event, but posible catch ringing event using AMI event listener and do action based on that.
You can do agi on
1) before call other party - using AGI command
2) answer call before bridge - using M in dial command
No, not posible start agi on ringing event, but posible catch ringing event using AMI event listener and do action based on that.