Heyzap all ad networks in off state even after integrating all 3rd party ad networks

Question

I downloaded Hezyap latest version 10.0.9 and followed the documentation to integrate the following 3rd party ad networks

• AdColony
• AppLovin
• Chartboost
• Vungle
• UntiyAds
• Admob

I've created app for each ad networks in their respective admin portal and configured all necessary details in Heyzap admin portal. I then downloaded Heyzap sdk and placed in Unity project, took build and published a development build for Android

When I launch app, I got a test suite screen with all ad networks in off state. Please see the attached screenshot. But, for all configured ad networks, SDK Available is ON ( green color) , but "Configuration Not Present" and "SDK Failed to Start" in red color

Do I have to make any more changes ???

Answer 1

If you email [email protected] with your Heyzap account name and app bundle identifier, we can look into this for you. We're sorting out a bug on our side today that may be causing this, but we need a bit more information to solve it, so that'd be helpful.

(In general, this error would mean that credentials are missing for this network on the dashboard, but I think in your case, today, it is an error on our end).

source: I'm an engineer at Heyzap.