I am using Secure Gateway of ibm blue-mix. However, I do not know how to do "500 Error: Failed to establish a backside connection" error.
The situation is as follows:
When accessing, the following message will be displayed on the Secure Gateway client.
[INFO] (Client ID keqdVTJMrJt_prF) Connection #1 is being estabrished to xxx.xxx.xxx.xxx:nnn
The display of the log is
"[INFO ] SRVE0242I: [ChisInq003] [/ChisInq003] [Servlet.ChisServlet003]: Initialization successful.".
However, if it takes about two minutes, "500 Error" will be displayed.
Does anyone know what to do?
If the connection fails after ~2 minutes, it sounds like the connection between the Secure Gateway Client and the host:port it is trying to connect to is timing out which implies a network issue.
Are there any additional Secure Gateway Client logs that can be shared that might contain an error? What is it that you're trying to connect to via Secure Gateway?