Accessing Backend HANA XSJS from SAP Conversational AI Chatbot - getaddrinfo ENOTFOUND error

Question

I created an XSJS Service in backend HANA Database through eclipse. When I call the service from POSTMAN, it works fine and gets me the result. But when I call the same service from SAP CAI chatbot, it gives an error : getaddrinfo ENOTFOUND.

Postman Screenshot

SAP CAI Screenshot

Thanks and Regards Vivek

Answer 1

are you inside a VPN network? SAP CAI is a public website and therefore can not request IPs internally of a private network.