we have a React based app that allows users to get to Kronos Dimensions app directly from our app. It's working as expected on Ios but on Android even if I have the Dimensions App installed on the phone I get redirected to the Play Store. I want android to open the Dimensions app directly if it is installed on the phone. Here is the configuration that we use for Dimensions app
{
"_id": "624b6bccef570900b53eec18",
"showInAppLauncher": true,
"idName": "ukg",
"name": "UKG (Dimensions)",
"uri": "dimensions://",
"packageName": "com.kronos.dimensions.enterprise",
"appStoreID": "id1321967136",
"isOnStore": true,
"fallback": "https://www.kronos.com/blogs/working-smarter-cafe/welcome-ukg",
"createdDate": "2022-04-04T22:06:04.906Z",
"updatedDate": "2022-04-04T22:06:04.906Z",
"__v": 0
}
I have verified that the packageName matches the app URL on the playstore. Any ideas why I am facing this issue on android? Thank you
Tried different phones, removing and reinstalling the app , updating the package name but the behavior is consistent. I get redirected to the playstore even when the app is installed. I need to get redirected to the app if its already installed on the phone. I am doing exactly as mentioned here but still doesn't work - https://communityfiles.ukg.com/support/KOL/OnlineHelp-WorkforceDimensions/en-us/Content/Access_with_a_URL.htm