Cisco Callmanager JTAPI events flow

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I wonder is there some cisco document for JTAPI events flow for some basic calls? (Cisco IP - Cisco IP, 3d-party IP - Cisco IP, Analog - Cisco IP)? Searched through Cisco JTAPI developers guide, but found flows only for transfer/agent calling

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11101101b On

It can be different based on a number of factors, including:

  • The version of CUCM you are running
  • The version of JTAPI you are using
  • The type (SCCP/SIP) and model of phone you are using to make/receive a call
  • The level of CTI access the application user is provisioned

I recommend you download the JTAPI test tool that corresponds to the CUCM version you are using and see what events you get. That's what I've had to do. ;)

Here are the published versions: