connection reset errors with pip anaconda

Question

i was just randomly installing packages in my anaconda env on windows when i got this error installing a package:

WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pandas/
WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pandas/
WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pandas/
WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pandas/
WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError("Can't connect to HTTPS URL because the SSL module is not available.")': /simple/pandas/
Could not fetch URL https://pypi.org/simple/pandas/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pandas/ (Caused by SSLError("Can't connect to HTTPS URL because the SSL module is not available.")) - skipping
ERROR: Could not find a version that satisfies the requirement pandas (from versions: none)
ERROR: No matching distribution found for pandas

i also started getting PR_CONNECT_RESET_ERROR when using firefox but other browsers work.

after some googling i found that both errors are usually somehow proxy related but i use no proxy.

here's what i tried:

1. Disabling firewall and antivirus
2. Checking for proxy
3. restarting the pc
4. reinstalling anaconda
5. upgrading pip