email issue in opencart

113 views Asked by At

An order confirmation email is sent for canceled/failed payments

User reach to the payment gateway, when reached to the cart after selecting final and reach to the payment page and user cancel the order but a successful email sent to the user did somebody face this issue before my open cart version 3.0

didn`t check the code yet, please tell me,

2) My website home page icons change into some encrypted boxes whenever some body visit my website first time later on user go in and visit some other pages and revisit the website home page, icons looks fine ,i refer so many links, even try to make changes in .htaccess file as well but nothing works,is there any way that i can fix it,i am providing my website site link,if you want because this issue never comes on local server,enter image description here,enter image description here

2

There are 2 answers

0
IJsbrand Schipperus On

First thing that comes to mind is the order states options (system -> settings -> options). What state do the orders get when a payment is cancelled? Is the state unchecked for the 'order ready' states in the options?

0
Arnis Juraga On

This mainly depends on payment extension. Payment extension is responsible of setting correct order_status_id depending from 'error', 'failed', 'not completed' methods.

Sometimes, payment module has incorrect return callback links.

Again, check payment module methods.