Error while creating new data file in HP-Exstream

Question

Error while creating new data file in HP-Exstream

985 views Asked by Namy HP-Extream At 26 January 2018 at 21:50

I am trying to create a data file for my application with XML as input and map it to my HP Exstream variables. But when I am trying to save the file it is giving me error "No customer-level tag specified! Engine will not process.". I am not sure how to resolve this error. There is no customer level information I want in my input. Can anyone explain what is this error and how to resolve it?

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**SaggingRufus** · Accepted Answer · 2018-02-01T14:53:29+00:00

What HP Exstream is telling you is that you have not defined a tag that will allow Exstream to know when a customer begins and ends. This does not have to be a tag that says <customer-level>, but rather the tag you are using in the XML to determine where a customer begins and ends.

When you are using an XML file as input, you may be dealing with multiple customers take this for example:

<item>
   <address>
      <line>a</line>
      <line>b</line>
   </address>
   <body>Hello World</body>
</item>
<item>
   <address>
      <line>c</line>
      <line>d</line>
   </address>
   <body>Hello Universe</body>
</item>

I would be using the <item> tag to tell HP Exstream where my customer begins and ends.

You can choose the customer tag in the properties of the tags.

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Error while creating new data file in HP-Exstream

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