Fullstory sdk - https://help.fullstory.com/hc/en-us/articles/360042772333-Getting-Started-with-iOS-Data-Capture is not capturing screen on simulator. Getting following message in logs:
[FullStory] Info: got UIApplicationDidBecomeActiveNotification but capture is inactive; not starting session
I am using Mac OS M2 13.6 version and 1.42.0 version of Fullstory iOS SPM. I have tried it using
- Xcode 15 - Simulator 17.0(Rosetta), 16.2(Rosetta), 15.0(Rosetta)
- Xcode 14.3.1 - - Simulator 16.2(Rosetta), 15.0(Rosetta)
How do I enable capturing screens on simulator?
There should be more output that indicates why capture didn't start. My guess is either the org has capture disabled or doesn't have the Mobile add-on. You should see some log output that indicates a "reason code". That will tell you why capture didn't start. The article talks about reading network requests to /rec/page, but the same reason code will show up in run-time logs while trying to capture a session. Capture works on physical devices as well as simulators. If you still need help, shoot us a message at [email protected].
Source: I'm a Support Engineer @ FullStory.