Generate SSH key for Public Key Authentication

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Customer is changing SFTP to different location and written to me.

Changing SFTP-server to a more modern service at AWS. 
Would be to secure the new username with a SSH key pair, 
as we’re trying to get rid of all the password usage in the new service. 
Could you deliver us a public key for this? 

I have no understanding of this. What actually I need to do here? Is it following ssh-keygen command? Do i need to share QA and Production separately?

https://phoenixnap.com/kb/ssh-with-key

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