How do I deploy Microsoft 365 Defender Trial -- Endpoints menu is missing

Question

I signed up for a 365 E5 trial so that I could test Microsoft 365 Defender. Once the trial was setup on MSFT's side, I added each of the security roles(Security Administrator etc) to my user via admin.microsoft.com.

I also assigned an E5 license to the user.

This was yesterday.

Then I am attempting to follow Onboard Windows devices using a local script from 09/01/2023.

Step 1 says:

Open the configuration package .zip file (WindowsDefenderATPOnboardingPackage.zip) that you downloaded from the service onboarding wizard. You can also get the package from Microsoft 365 Defender portal:

In the navigation pane, select Settings > Endpoints > Device management > Onboarding.

However, I have no Endpoints menu as best as I can tell:

Answer 1

In my environment, I assigned the user the Office 365 license and Security Administrator role to the user:

When I singed in Microsoft 365 Defender portal, I am able to see the Endpoint menu:

Note that: Endpoints missing issue usually occurs if the user does not required licenses. Check this MsDoc for license requirement. The user must have either Global Administrator role or with Security Administrator role.

Try assigning the Office 365 E3/M365 E3 license to the user and check if it resolves the issue as you might have a E5 license without windows and audio conferencing.

When I tried to login with the user with no proper license assigned, Endpoints menu is missing:

As a workaround, you can also sign-in directly to Onboarding link https://security.microsoft.com/securitysettings/endpoints/onboarding or the Endpoints link https://security.microsoft.com/securitysettings/endpoints

References:

Endpoint menu missing in security.microsoft.com - Microsoft Community Hub by Jack_Chen1780

how to enable MDE in security.microsoft.com - missing menu - Microsoft Community Hub by Felix Brand

Answer 2

@stubble jumper

What you are facing is absolutely a license issue (assuming the permissions are correctly assigned). I have encountered this before and the solution was to assign a correct license. I recommend: Defender for Endpoint Plan 1 or Plan 2.

Here is a link to further guide on Licensing requirements https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/minimum-requirements?view=o365-worldwide#licensing-requirements