MatrixError: [400] Adding an email to your account is disabled on this server

Question

Could anyone help me with this Matrix Synapse - Element error? I try to allow users to add their email, but I get this error: Unable to add email address MatrixError: [400] Adding an email to your account is disabled on this server (http://192...:***/_matrix/client/r0/account/3pid/email/requestToken)

I already added this inside homeserver.yaml but it still doesn't work: email: smtp_host: "localhost" smtp_port: 25 smtp_user: "item.user" smtp_pass: "Chat.example" force_tls: true require_transport_security: true enable_tls: false notif_from: "Your friend %(app)s homeserver [email protected]" app_name: array enable_notifs: true notif_for_new_users: false client_base_url: "http://localhost/item" validation_token_lifetime: 15m

Answer 1

You need to set or edit the "3pid change parameter" to true in your homeserver.yaml :

enable_3pid_changes: true

Documentation : https://matrix-org.github.io/synapse/latest/usage/configuration/config_documentation.html#enable_3pid_changes