We have a bot that we have deployed to Azure using SDK4. We are looking for a simple scenario to handover a bot conversation to a physical person on a MS Teams chat channel. I can't find a simple project that explains how to add a Teams channel, and how to configure and trigger the handoff protocol. Any ideas ?
Bot Framework Handoff Scenario to live person on MS Teams
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Please take a look at https://github.com/OfficeDev/microsoft-teams-apps-faqplus it has a handoff flow smilar to what you are looking for