I am not able to find a way to connect bot to a live agent.
I tried with MS dynamics 365, that seems to be a paid version, So i have decided to try with salesforce live chat integration, Is there a way to do so.
Is there a way to integrate Microsoft Bot Framework handoff to Salesforce Live agent
785 views Asked by Gourav Mishra At
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This Project https://github.com/microsoft/BotBuilder-Samples/tree/master/experimental/handoff-library , should help you to get started